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AdSpark FAQ

Current product answers about campaign generation, human review, channels, data, support, access and billing.

Last updated: July 1, 2026

AdSpark helps a small business turn a marketing idea into a multi-channel campaign ready to review. The product prepares the content, but you keep final approval before sending, publishing, copying or scheduling.

What AdSpark does

It turns one intent into drafts for Email, Facebook, Instagram, Google Business, LinkedIn or WhatsApp depending on the channels you choose.

What you approve

Copy, image, offer, date, price, destination and send timing stay under your control.

What depends on the account

Active connections, selected market, available destinations and plan limits determine what is actionable.

Campaigns and human review

Generation opens an editor, not a hidden publish button. You can start from a Spark, edit each channel, add or replace images, then choose the right action.

Create a campaign

Describe the offer, audience, date or context. AdSpark also uses the brand, active market and existing profile information.

Edit before distribution

Every version stays editable. You can improve copy, replace a visual, remove a channel or keep the draft.

Send now or later

From the editor, you can send, publish, copy/export or schedule depending on the channel state.

Channels and connections

AdSpark does not promise the same action on every channel. A connected channel can publish or send when permissions and destinations are ready; otherwise the content remains useful as copy, export or draft.

Email

Email can send through configured Gmail or SMTP. Contacts and groups help prepare recipients.

Meta and Google Business

Facebook, Instagram and Google Business need a valid connection, the right permissions and a selected destination.

LinkedIn and WhatsApp

These channels are handled cautiously according to their connection state. Copy or export remains available when direct publishing is not ready.

Data, contacts and images

Generated content depends on the real product context: workspace, brand or client, market, destinations, contacts and media library. The clearer this context is, the less AdSpark has to guess.

Workspace and markets

The workspace organizes brands or clients, publishing languages, destinations and members.

Contacts

Contacts mainly support email campaigns: CSV import, service imports, groups and consent checks.

Images

You can use a Spark image, upload, media library asset or AI-generated image before assigning the right visual per channel.

Trial, access and billing

The public flow may let you start without a card to test a first campaign. Monthly paid access is then managed through Stripe; the dashboard recognizes active and trialing subscription states.

Starter plan

Starter is shown at EUR 29/month for one main business, with monthly management and no long-term commitment through Stripe.

Pro and Business

Pro and Business exist on the Billing page with their quotas, but their button depends on the Stripe prices configured for your workspace.

Manage subscription

From Billing, you can open the dashboard when access is active or manage the subscription through Stripe when a Stripe customer exists.

Support and product updates

If a channel is blocked, prepare the channel name, expected destination, error message and time of the attempt. Important changes also appear in the dashboard changelog.

In-app support

The dashboard Support page is the best starting point when you are signed in.

Email

You can also write to contact@getadspark.com with account and campaign context.

Changelog

The dashboard changelog lists product updates and documentation versions useful to users.

Contact support

Sign-in required: this button opens your AdSpark workspace.