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Manage contacts and audiences

Add, import, search and group contacts so you can prepare more targeted email campaigns in AdSpark.

Last updated: July 1, 2026

Short answer

The Contacts page is where you build your AdSpark address book. You can add a contact manually, import a CSV, pull a list from Brevo, Mailchimp, Mailjet, HubSpot, Shopify or Stripe, then organize contacts into groups.

What is stored

Name, email, phone, company, city, notes, tags, source and the active workspace scope.

What is deduplicated

Imports update an existing contact when the same email already exists in the active scope.

What you still check

Before sending a campaign, make sure the contacts come from a list you are allowed to use.

Choose the right way to add contacts

AdSpark offers several entry points. The right one depends on where your current list lives and how much cleanup you need.

Manual entry

Best for creating or correcting a few important contacts from the Contacts page.

CSV import

Best when your list comes from Excel, Google Sheets or an export from another tool.

Service import

Best for a one-time pull from Brevo, Mailchimp, Mailjet, HubSpot, Shopify or Stripe.

Google Business

This appears as a future path in the empty state, but it is not an active contact import yet.

Import from a service

Service import asks for a temporary key or token. AdSpark uses it server-side to read contacts, then does not keep it in your address book.

Available providers

Brevo, Mailchimp, Mailjet, HubSpot, Shopify and Stripe are available in the import dialog.

Import limit

AdSpark limits each pull to 500 contacts so the operation stays readable and controlled.

Consent

The confirmation checkbox is required: you confirm the list belongs to you or you have a lawful basis to use it.

Common errors

An invalid key, missing Mailchimp data center, invalid Shopify domain or unavailable provider blocks the import with a specific message.

Organize contacts into groups

Groups help you reuse an audience without searching from scratch each time: VIP customers, loyal buyers, prospects, event attendees or a local area.

Create a group

Add a name and description so the purpose of the group is clear.

Add a contact

From a contact menu, use Add to group.

Delete a group

Deleting a group removes the group and memberships; it does not delete the contacts themselves.

Understand workspace, brand and market scope

Contacts follow the active working context. Inside a workspace, AdSpark associates contacts with the active brand and market when they exist.

Solo account

Without an active workspace, contacts stay attached to your user account.

Active workspace

Inside a workspace, contacts can be shared in the allowed scope and filtered by the active brand.

Edit rights

Workspace owners, admins and editors can edit workspace contacts; other roles are protected.

Use contacts with campaigns

Contacts mainly prepare email campaigns and audiences to target. Analytics still depend on the sending mode: a trackable connected email can report more than a copied or exported message.

Email

A contact with an email can be used as a recipient or audience depending on the sending flow available.

Phone / WhatsApp

Phone helps identify reachable contacts, but WhatsApp may stay in copy mode depending on channel configuration.

Tracking

Contacts do not guarantee universal stats; tracking depends on the email connection and distribution mode.

Open contacts

Sign-in required: this button opens your AdSpark workspace.